5/5/2026
Systems in FLUX: A Reflection on UX Days 2026
- What do we keep?
- What do we rebuild?
- What does it mean to design for humans when machines are increasingly part of the process?
Across two days of informative sessions and casual conversations over shared meals, we've continued to build a community ready to confront these times of uncertainty head on.
Day 1
Day 2
What We Talked About
Curious about what these conversations looked like? Read on for the highlights!
AI, Systems, and the Designer's Role
- Niketa Jhaveri (Amazon) opened with a look at the invisible design decisions shaping intelligent systems
- Jeff Steffgen, Nikki McConnell, & Nolan Felicidario (Vibes) explored what it means to design AI experiences for enterprise impact
- Mariana Conde (PwC) examined how designers build trust and meaning in an age of uncertainty
- Kyle Becker (Rebind AI) asked how the design toolkit applies to AI experiences at all
- Jenna Yoo (AbbVie) pushed the question further: Where do UX designers actually generate value when AI is doing more of the work?
- Nolan Havig (Adobe, AIGA LA) made the case for embracing human error as a design asset, not a liability
Career, Growth, and Navigating the Field
- Ian Conger's (OSF HealthCare) Where Do I Fit? Navigating the UX Landscape spoke directly to students still mapping their options
- David Burns (Savvas Learning Company) shared practical habits for thriving on fast-moving startup teams
- Faith Harron (Esper Collective) led a session on networking for introverts — one of the more packed rooms of the weekend
- David Alegre (BP) offered a practitioner's perspective on leading through design and building trust along the way
Design in High-Stakes and Complex Contexts
- Tim Hale (University of Illinois) brought a human factors lens to health design
- Susan Thome (Signify Health) and Rachel Young (CVS Health) pulled back the curtain on backstage service design — the infrastructure that makes everything else work
- Jonathan Hanahan and Tejas Garg (Washington University) connected design practice to extreme weather and preferable futures
- Shubham Kumar (University of Illinois) shared the story behind designing America's largest air quality monitoring network, originally developed at UIUC and built for Chicago
Tools, Process, and the Craft of UX
- Alastair Merrett (University of Illinois, SCD) walked through the full arc of UX in Agile environments, from research to release and beyond
- Valerie Villanueva and Alyssa Duong (Deloitte Greenhouse) ran a role-playing simulation of corporate UX that put attendees inside a real product decision
- Spencer McDaniel (OSF Healthcare) covered the practical work of moving from a design system into a component library
- Medhaswi Paturu (Vibes Inc, Pratt Institute) addressed the often-underestimated challenge of designing with engineers
- Will Notini (Resy, University of Chicago) dug into research recruiting for breakthrough products
- Aakreit Sachdeva (Monotype) made the case for low-touch, no-touch UX
- Megan Hubbert (University of Illinois, SCD) explored a new framework for crafting microcopy
Inclusion, Access, and Designing for Everyone
- Brian Graves (University of Illinois, PhD candidate) brought VR accessibility into focus through the lens of wheelchair-user experience
- Nolan Havig returned with a session on inclusive UX beyond compliance
- Marisa Peacock (University of Illinois) connected inclusive design to ethical curriculum development in advertising education
- Kirk St.Amant (Louisiana Tech University) applied cognitive usability concepts to healthcare practice
Looking Ahead
Now in its fifth year, UX Days has grown well beyond its origins as a career development event for design students. SCD Director Rachel Switzky, who has guided the conference since its founding, traces the beginnings back to a brainstorm with students and career services staff. The earliest version of the event was deliberately structured around where attendees were: students just becoming curious about the field, students building their skills, students about to graduate and looking for a way in.
That scaffolding has largely given way to something more ambitious. Switzky describes the shift as a response to what the community was asking for. Alums who returned as attendees said the event could go deeper; professional conferences that once served the field have since scaled back or disappeared post-pandemic; and the pace of change in AI and design practice has made bringing in outside perspectives feel less like a nice-to-have and more like a necessity. As she put it, "a lot of the most interesting work is happening faster outside universities right now, which is exactly why a space like UX Days matters — it's a way to keep the pulse of an industry that doesn't slow down for the academic calendar."
That instinct is baked into the conference's DNA. The goal was never to make students feel like they were at a career fair, waiting in line to spend thirty seconds with a recruiter; it was to make them feel like participants in a real professional community—curious, capable, and worth talking to. That's still true in year five.
As for what comes next? Switzky sees room to grow the research and teaching side of the program, and there are early conversations happening about what a collaboration with other professional UX organizations might look like. The contours aren't set yet, but we're aiming for more depth, more connection, and a "wider tent," so to speak.
The dirty little secret, as Switzky has said, is that the systems are always in flux. There's always going to be change, and there will always be a need for people who know how to design thoughtfully within it. UX Days exists to keep that community connected, curious, and a little ahead of the curve.
Acknowledgments
Event Resources
Explore photos, video, and session materials from UX Days 2026.
📸 Photo Gallery
🎥 Recordings
- Are We Designing What’s Next—or Improving What Exists? UX Days 2026 Keynote Panel
- Designing Trust in the Age of Uncertainty - Mariana Conde
- Creativity Within Constraints - Donnie D'Amato
- Usable Healthcare Design - Kirk St. Amant
- Low-Touch, No-Touch UX - Aakreit Sachdeva
- How Do We Apply the Design Toolkit to Thinking About AI Experiences? - Kyle Becker
📄 Speaker Resources
- Generating Value in the Age of AI: The UX Designer’s Role - Jenna Yoo
- Design Muscle: Building collective strength through T-shaped skills - Jeff Steffgen, Nikki McConnell, Nolan Felicidario
- Designing AI Experiences for Enterprise Impact - Jeff Steffgen
- Taking the Step from a Foundation Design System into a Component Library - Spencer McDaniel
- It's All in the Details: Drafting Effective Microcopy - Megan Hubbert