The Concierge Team
Designing Exceptional Experiences from the Inside Out
The Concierge Team at the Siebel Center for Design is a student-powered group that goes far beyond customer service. This dynamic team plays a vital role in shaping how people experience SCD—through programming, marketing, and everyday interactions that reflect our values of creativity, inclusivity, and human-centered design.
Made up of two integrated groups—Programming and Marketing—the Concierge Team contributes to real-world projects that enhance SCD’s offerings and user experience. Students on this team don’t just gain experience; they build professional portfolios, develop leadership and communication skills, and learn how to work collaboratively across disciplines.
And that collaboration is by design. The Concierge Team is intentionally multidisciplinary, bringing together students from a variety of majors, colleges, and backgrounds. This diversity fuels innovation, mirrors the complexity of real-world teams, and helps us serve a broad range of audiences across campus with greater empathy and insight.
What We Do
Programming Team
Focused on events, operations, and user experience, Programming Concierges:
- Create meaningful, human-centered experiences for SCD users and
- Provide frontline support and guidance to students, faculty, and community members
- Assist with planning and executing events in collaboration with partners across campus
- Support building operations, space setup, and improvements to how people use the space
Marketing Team
The Marketing Concierges are the storytellers and strategists of SCD. They:
- Develop original content for SCD’s social media and digital platforms
- Design campaigns to highlight programs, events, and resource
- Innovate creative strategies to reach and engage student audiences
- Collaborate with staff and student teams to shape the voice and brand of SCD
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Grace Bernsein
Concierge ManagerCollege of Media
Journalism
Jocelyn Mendoza
Marketing SupervisorCollege of Business
Marketing
Kymira Parker
Marketing SupervisorCollege of Fine & Applied Arts
Industrial Design
Megan Krok
Marketing SupervisorCollege of Media
Journalism
Reis Glover
Marketing SupervisorCollege of Media
Advertising
Annika Alfaro
Marketing TeamCollege of Liberal Arts & Sciences
Comparative Literature and Classics
Christopher Edison
Marketing TeamCollege of Media
Advertising
Hugh McKee
Marketing TeamCollege of Media
Advertising
Jahzara Norris
Marketing TeamCollege of Media
Journalism & Creative Writing
Kaitlyn Steffgen
Marketing TeamCollege of Liberal Arts & Sciences
Communication
Khaliah Wesley
Marketing TeamGies College of Business
Marketing & Information Systems
Madison Wong-Tran
Marketing TeamGies College of Business
Marketing
Milla Kutsin
Marketing TeamCollege of Media
Advertising, Art & Design Minor
Ella Marvel
Programming SupervisorGies College of Business
Accountancy
Jenna Bonelli
Programming SupervisorCollege of Liberal Arts & Sciences
Psychology & Political Science
Kiley Neals
Programming SupervisorCollege of Liberal Arts & Sciences
Psychology
Sarah Wheeler
Programming SupervisorSchool of Information Sciences
Information Sciences + DS
Anna Waszynska
Programming TeamCollege of Fine & Applied Arts
Architectural Studies
Beatriz Arias
Programming TeamGrainger College of Engineering
System Engineering and Design
Destiny Plata
Programming TeamCollege of Fine & Applied Arts
Graphic Design
Emily Baker
Programming TeamCollege of Liberal Arts & Sciences
Psychology
Emma Jia
Programming TeamCollege of Fine & Applied Arts
Industrial Design
Gabi Krueger
Programming TeamCollege of Liberal Arts & Sciences
Psychology
Jaymeson Barham
Programming TeamGies College of Business
Accountancy & Finance
Joely Goulding
Programming TeamGies College of Business
Marketing & Supply Chain Management
Kaliyah House
Programming TeamCollege of Applied Health Sciences
Speech and Hearing Sciences
Millie Chu
Programming TeamCollege of Fine & Applied Arts
Architectural Studies
Olivia Rees
Programming TeamCollege of Fine & Applied Arts
Industrial Design
Paria Mokarrami
Programming TeamCollege of Fine & Applied Arts
Sustainability Design
Shreya Rana
Programming TeamCollege of Liberal Arts & Sciences
Brain and Cognitive Science
Trisha Choda
Programming TeamCollege of Liberal Arts & Sciences
Economics
Yusra Ansari
Programming TeamCollege of Media
Advertising & Food Science and Human Nutrition